While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Cash App over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 5, 2024
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We have received 38 complaints about Cash App over the last 12 months. The graph below shows a monthly breakdown.
Curious about Cash App's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Cali on 12 June 2020 about Cash App.
I had my direct deposit set up and it never came through. My card disabled on it's own. When I tried to enable it, it wouldn't let me. I then tried cancelling the card because I thought it was a... Read more
Complaint from Hushendrix on 12 June 2020 about Cash App.
My stimulus check was deposited on the 3rd of June, they say it takes 1-5 business days but I still have not received it. And their is no customer support, my emails have been ignored. And as a... Read more
I sent money to the wrong person because my friend has the same number as the prior person who had cash app. Their first names are also the same, it was an honest mistake. I've asked for a refund and... Read more
I was instructed to send money that was not supposed to be sent and need the payments to stop that are pending Read more
Complaint from SharonHot7Disappointed on 11 June 2020 about Cash App.
There has been over a $1000 scammed out of my cash app account. I have a business account with these app. The most recent was $300, $100 and $60. There has been hundreds of dollars over the past year.... Read more
Complaint from 2019Dezz on 11 June 2020 about Cash App.
I looked on Facebook for a yorkie and Teacup yorkie puppies for sale came up. I started chatting with the person and after a few days. I was sent an application thru email. Then I was told to deposit the... Read more
Complaint from GideonBoamah on 11 June 2020 about Cash App.
Jet by kickz we’re suppose to send me shoes to model in and keep them after I just have to pay for shipping which I paid $70 for, they showed me proof that it wasn’t a scam but I guess... Read more
I have 550 doller stock I cannot touch because my new number won’t verify there no way to call them at all or contact them through messaging I got a new number need verify it been trying for days finally... Read more
I sent $150.00 to some one on June 2nd then they returned it back to me but 3 hrs I returned it back to them and the app indicated that he was returned but they never received as of today... Read more
Complaint from tbrandon on 09 June 2020 about Cash App.
I attempted to instantly cash out a total of $275 using the Cash App. The app states that all money was instantly deposited. I select support saying where's my deposit and it states that instant deposits arrive immediately. If your... Read more
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