Cash App complaint: Stimulus check hold

Name: Stimulus check hold
Item: Cash App
Rating: 1
Author: Hushendrix

Open 12 Jun 2020 540 views Payment Providers

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Filed 12 Jun 2020 by Hushendrix

My stimulus check was deposited on the 3rd of June, they say it takes 1-5 business days but I still have not received it. And their is no customer support, my emails have been ignored. And as a single custodial dad of four i need that money in these hard times

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Case details

Status: Open
Company: Cash App
Filed: 12 Jun 2020
Rating: 1/5
Desired resolution: release my check, and set up a number for customer support, or at the very least reliable timely support responses through email
Problem: Deposit held, emails to support ignored
About: stimulus deposit

Progress

Filed
Company notified
Company replied
Resolved

12 Jun 2020 Complaint filed and published
12 Jun 2020 Message from Bizzy: we notified Cash App about this complaint.

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