Cash App Complaint Sentiment: Neutral

Our sentiment meter has detected that Cash App complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Cash App, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 25, 2024

Cash App complaint process

Do you have a dispute or had a bad customer experience with Cash App? Submit your Cash App complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Cash App.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Cash App complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Cash App?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Cash App complaints chart

We have received 43 complaints about Cash App over the last 12 months. The graph below shows a monthly breakdown.

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Cash App complaint statistics

Curious about Cash App's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!

2137
Total complaints
2134
Open Complaints
0
Complaints pending
3
Complaints resolved
1.1
/10 2137 ratings

Cash App reviews: (2137)

Authentic experiences shared by our community for your benefit.

Never gave me my money

Complaint from thetransporter73 on 09 June 2020 about Cash App.

On Friday, June 5th 2020, I cashed out $40, which the system said would be available in my account on Monday, June 8th. To date, the money has not been replaced. Read more

Comments: 0
Rating:

Fraud

Complaint from andrewrayhensley@gmail.com on 08 June 2020 about Cash App.

I have posted a complaint on the website with no response. I was defrauded $750 to a person claiming to have a puppy for sale. I have since filed a police report with the Reno, NV police department,... Read more

Comments: 0
Rating:

Refused to Return or Transfer Money

Complaint from cozeba on 08 June 2020 about Cash App.

TERRIBLE! Company refuses to transfer a payment to the correct person in spite of the money being sent to an account that does not exist. So the money is sitting in my account and cannot be claimed or returned.... Read more

Comments: 0
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Seller doesn’t want to refund

Complaint from Kaylakaren on 08 June 2020 about Cash App.

Purchase items. What received was unacceptable. Seller was paid in good faith however seller refuses to return money even after items were mailed and tracking information sent to seller. Read more

Comments: 0
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Theft

Complaint from TraciMcCubbins on 07 June 2020 about Cash App.

I cashed out the $595 on March18th,which should have been deposited back to my bank they pulled the $600 transfer from. I did not see a refund, I contacted cash app via support email the only way you can get... Read more

Comments: 0
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Failure to Refund Cancelled Transaction

Complaint from CashApp Crooks on 07 June 2020 about Cash App.

On 2122020, at 3:01pm, using my CashApp Account ID at: $maicashapp1, which is linked to Source Account - MasterCard Debit Card ending in 8047, and references CashApp Identifier EFFN280 for the transaction, I sent a $40.00 CashApp payment to my... Read more

Comments: 0
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Money missing

Complaint from Daillestmoove on 06 June 2020 about Cash App.

I recently contacted cashapp because I sent some money using their services, and the money went missing and the recipient never received it. It is impossible to get a live person to talk to and actually get things straightened out.... Read more

Comments: 0
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Locked my account of $4480

Complaint from Sarasmoney123 on 06 June 2020 about Cash App.

I had my unemployment deposited into my account I waited for weeks to receive it after filing miscommunication with uia then I finally get my money and I used about $400 of my $5223 which is 11 weeks of payments... Read more

Comments: 0
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