While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Cash App over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 6, 2024
Do you have a dispute or had a bad customer experience with Cash App? Submit your Cash App complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 38 complaints about Cash App over the last 12 months. The graph below shows a monthly breakdown.
Curious about Cash App's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from MarkPanicali on 11 March 2021 about Cash App.
Cash App had deducted the money from our Account and had not returned it. They refuse to acknowledge the financial information provided. This has been escalated to the Cash App Support Manager with no resolution. There is only email correspondence... Read more
Complaint from Drena Stephens on 11 March 2021 about Cash App.
On January 3,2021 I had at least 400.00 dollars on my cash app when i woke up that morning i seen that a person named Danyell took all my money out of my account and then went into my bank... Read more
Complaint from Marce on 11 March 2021 about Cash App.
Got supposed a buyer from Vinted offer to use the cash apps never heard before did get my details to get my money they say to sent my items and I will get instantly get my my money the other... Read more
Complaint from Tangyaw on 11 March 2021 about Cash App.
I want cash app to investigate and return my money $46 on a fraud case where funds was stolen from my cash card. My bank charge back where the hacker took $660 from my bank account. Cash app closed my... Read more
I received a cash app debit in November card $edhickman70 which was my cash app acct. My $160 sent to me was taken somehow the acct was closed and reopened with the same number but adding the letter m at... Read more
Complaint from Anderson6 on 10 March 2021 about Cash App.
Wwmeone hacked my page. And tooked all my money out my account. Don't even no them from a can of paint. I need my 972.00 that was taking out my cash app account. Refunded back now. Read more
Complaint from Djakari on 10 March 2021 about Cash App.
Sent money to my cash app. Then I tried to send it to a friend and it went to someone I didn't know. Asked them for a refund after I noticed it. Reported the problem to cash app. They said... Read more
Complaint from Dachshund12345 on 10 March 2021 about Cash App.
I sold my medal online for 12 thousand cashapp made me wait 10 weeks and pay more than 500 dollars to recieve the payment from buyer!! Cashapp still will not give me the payment please help!!! Read more
Complaint from sarahlm80 on 09 March 2021 about Cash App.
My phone number and email and money was removed from my cash app which means I have no way to get into my history or email them. I did email from a different cash app and they were just calling... Read more
Complaint from Paulabowles535@gmail.com on 09 March 2021 about Cash App.
In January 2021 my account was hacked. I filed a complaint and a police report and called the BETTER BUSINESS Bureau. Well after an investigation and numerous e-mails was informed on March 5 2021 that the account had been compromised... Read more
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