While some customers may still be encountering a bad experience, our sentiment meter has detected a -33% decline in complaints about Cash App over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 24, 2024
Do you have a dispute or had a bad customer experience with Cash App? Submit your Cash App complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 43 complaints about Cash App over the last 12 months. The graph below shows a monthly breakdown.
Curious about Cash App's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from ShamarrMason on 18 March 2021 about Cash App.
I had someone send me money in the amount of $2,000 on CashApp. I later refunded the money. The person never got it. And when they reached out to CashApp support, they kept giving them the runaround. It has been... Read more
Complaint from Myteona Davis on 18 March 2021 about Cash App.
On March 17, 2021. I received a text message from cashapp stating I had unlinked my phone number from my cashapp account. I immediately go my cashapp app and when I open it I’m completely logged out and have no... Read more
Complaint from LGS on 17 March 2021 about Cash App.
MY CASH APP ACCOUNT WAS HACKED AND NOW THE CASH APP DOES NOT WANT TO GIVE MY MONEY BACK. I DISPUTED THE CHARGES WITH MY BANK BUT THEY ARE TELLING ME I NEED TO MAKE THE COMPLAINT WITH CASH APP.... Read more
Complaint from Nextlevel123 on 17 March 2021 about Cash App.
Unemployment sent me 5.4k. I paid my rent and car note . Then I got a failed debit transaction looked on there funds were available, but I couldn't access them , this went on for 2 weeks . I'm... Read more
Complaint from stokleym on 17 March 2021 about Cash App.
I had requested a revision to my original car approximately 5 months ago. Since, then I have notnever received my card. I have been told repeatedly to cancell the card and a new card would be sent. ... Read more
Complaint from Dezaray on 15 March 2021 about Cash App.
My income taxes was direct deposit into my account YALL send my deposit back and disable my card why Read more
Complaint from Rxnfx23 on 15 March 2021 about Cash App.
The last 2 stimulus checks have been deposited into an old cash app account I can no longer access due to phone being hacked and having to change all my emails and phone number. Never got actually speak to someone... Read more
Complaint from NewJocSity on 15 March 2021 about Cash App.
I am not trying to access an old account it’s my current account that I am unable to access my funds! My name is Jacque Scott My cash tag is $Jacquescott30 My phone number is 302-505-4045 and my email address is... Read more
Complaint from 97pontiac on 11 March 2021 about Cash App.
I had an old account ($juggapaid) where there was never a debit card sent to my address. So time went on(some years) and I totally forgot about the account. I got a new job where we use a square pay... Read more
Complaint from Tqyahoo on 11 March 2021 about Cash App.
So buccees 3 put a 100 dollar hold on my card and then they released the hold and cash app was suppose to refund my 100 and nobody has returned anything. Not only that now on this day I have... Read more
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