While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Cash App over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 8, 2024
Do you have a dispute or had a bad customer experience with Cash App? Submit your Cash App complaint through our platform to support its escalation, prompting their customer service to resolve it.
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File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 38 complaints about Cash App over the last 12 months. The graph below shows a monthly breakdown.
Curious about Cash App's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Greetings on 04 April 2021 about Cash App.
On March 23, 2021 on two occasions money was taken out of my account without my authorization. The first one for $762.00 (Bitcoin). I immediately disputed the charge. After the dispute they allowed the same company Bitcoin to take and... Read more
Complaint from Kgist64 on 04 April 2021 about Cash App.
Cash app closed my account for no reason I did nothing wrong,I have bitcoins on there and they claim to verify my identify in 72 hours and it’s been a whole 7 days..I can’t transfer my legally owned investments which... Read more
Complaint from Kburton73 on 03 April 2021 about Cash App.
I have several deposit or persons sending money to my cash app. One from my husband, one from my daughter, and the other was a refund from budget rental. All totaling $1197.49. The money was paid to me on April... Read more
Complaint from Lidy on 02 April 2021 about Cash App.
I have received a couple of refunds from different companies I talked to the companies and they said they put money back in my account but cash app has not put the money back on my card or in my... Read more
Complaint from Shifter on 02 April 2021 about Cash App.
Goes by the $cashtag of $Lionheart115 and the name is Jordan Ortiz. They have the physical address of a game shop to prove to you they are legit. They ask you to go and pick up your merchendise at the loaction. Then they... Read more
Complaint from Mikenshan09 on 01 April 2021 about Cash App.
On February 25, 2021 at about 11:45am I woke and checked my phone and the first thing I see are cashapp transactions that happened like a hour before I woke up, so immediately I go into the app to tty... Read more
Complaint from taylorlance1@yahoo.com on 31 March 2021 about Cash App.
On 3-29-21 I received a cash app deposit in the amount of $700 and an additional $500 from the same sender to my cash app $Lt798. Upon receiving the deposit, cash app withheld and continue to withhold my funds. The... Read more
Complaint from Frances Bennett on 31 March 2021 about Cash App.
Client sent me $100. I never received it. I sent cash app proof of the deposit, a photo from the client showing his payment had gone through and was accepted. Cash app closed my account without... Read more
Complaint from Mack2002 on 30 March 2021 about Cash App.
I sent my brother $MrMarshall1181 phone number 214-940-1168 and I didn't know that Cash App closed his account due to fraud activity when some one was trying to get money from his account. We both contacted Cash app and Cash... Read more
Complaint from SUSANACPEOPLES on 29 March 2021 about Cash App.
On January 10, 2021, I woke up to several messages from my cash app thanking me for my payments to the tune of $970. I contacted the cash app via email, then by phone on the 11th, I gave... Read more
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