Cash App Complaint Sentiment: Neutral

Our sentiment meter has detected that Cash App complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Cash App, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 26, 2024

Cash App complaint process

Do you have a dispute or had a bad customer experience with Cash App? Submit your Cash App complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Cash App.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Cash App complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Cash App?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Cash App complaints chart

We have received 43 complaints about Cash App over the last 12 months. The graph below shows a monthly breakdown.

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Cash App complaint statistics

Curious about Cash App's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!

2137
Total complaints
2134
Open Complaints
0
Complaints pending
3
Complaints resolved
1.1
/10 2137 ratings

Cash App reviews: (2137)

Authentic experiences shared by our community for your benefit.

CashApp stole my money and lied

Complaint from Pwn71 on 11 April 2021 about Cash App.

I tried to send money to an aquaintance. CashApp intercepted saying possible spam. I have documentation that they said they deposited back into my account. Nothing was ever deposited. I filed 7 times with CashApp all times they gave me... Read more

Comments: 0
Rating:

Customer Services

Complaint from wiskyman62 on 11 April 2021 about Cash App.

My complaint with CashApp is with the Customer Service Department. CashApp has 2 customer support service departments. 1 that handles calls the other that handles email's. Now it doesn't do a customer any good to use there (customer support service... Read more

Comments: 0
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Unauthorized charge to on my debit card.

Complaint from SherryTaylor69 on 10 April 2021 about Cash App.

On 04092021 at 9 :42 pm there was an Unauthorized charge to my US Bank Debit Card Visa. I did not buy anything nor did I give my permission for a Company Called Karizma Management to take $ 48.22 out... Read more

Comments: 1
Rating:

Cash App is the true scammer

Complaint from AusticlyNewNew on 08 April 2021 about Cash App.

I have 2 deposits one for 36.00 and the other for 99.00 I have sent screenshots of the transaction ids and the info of the i have literally gotten 12 different agents with that bullshit ill be taking over your... Read more

Comments: 0
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Refused access to old account

Complaint from wiskyman62 on 07 April 2021 about Cash App.

I have been trying to get into my account). Every time I send a email to the online support until, I get the same response back about how they want to help me get access back into my account. Then... Read more

Comments: 0
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Stolen money

Complaint from Clehman881 on 06 April 2021 about Cash App.

Someone hacked into my cash app account and sent themselves $100. This was done while my phone was in my possession and I was sleep. I do not this person and I did not authorize this transaction.I have reached out... Read more

Comments: 0
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Stolen Funds

Complaint from Birdsarli on 05 April 2021 about Cash App.

On March 28th over 10k was stolen from Cashapp account. I contacted Support which sadly the only way to contact them. Its been the worst experience of my life communicating with Cashapp. After several days of one email a day... Read more

Comments: 0
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My stimulus checks on old account

Complaint from Wewa88 on 05 April 2021 about Cash App.

My stimulus checks are all on an old account I’ve verified myself multiply times and they still won’t give it time bud now you can’t even call them they have my money and no way to contact them I even... Read more

Comments: 0
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