Cash App Complaint Sentiment: Neutral

Our sentiment meter has detected that Cash App complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Cash App, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 26, 2024

Cash App complaint process

Do you have a dispute or had a bad customer experience with Cash App? Submit your Cash App complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Cash App.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Cash App complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Cash App?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Cash App complaints chart

We have received 43 complaints about Cash App over the last 12 months. The graph below shows a monthly breakdown.

10
9
8
7
6
5
4
3
2
1
0
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr

Cash App complaint statistics

Curious about Cash App's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!

2137
Total complaints
2134
Open Complaints
0
Complaints pending
3
Complaints resolved
1.1
/10 2137 ratings

Cash App reviews: (2137)

Authentic experiences shared by our community for your benefit.

Hacked account - cash app will not respond

Complaint from Kmieskoski on 29 March 2021 about Cash App.

On several dates there was money taken out of my bank account and put into cash app the hacker's then bought crypto currency with my money then cashed it out. On March 4th my phone was broken and could... Read more

Comments: 0
Rating:

Cash app is withholding funds from a closed account

Complaint from Jazzygibs1111 on 28 March 2021 about Cash App.

I had an old cash app and my mother asked me can her stimilus payment be sent to it and so said yes. She had the first economic payment sent without incident. The second payment of $ 600.00 was also... Read more

Comments: 1
Rating:

Scammer stole $700

Complaint from Amies1975 on 27 March 2021 about Cash App.

I hardly ever use Cash app but I have an account. Had a friend help me since I recently lost my job they sent me $700 and within a few hours it was sent to someone else through my account.... Read more

Comments: 0
Rating:

Name change

Complaint from XJBaerCub on 27 March 2021 about Cash App.

I have legally changed my name late December of 2020, and have been working on changing my name on all of my debit cards and accounts with anything. CashApp is the last one. I requested .y name be changed, back... Read more

Comments: 0
Rating:

Where is my refunds?

Complaint from GodsVirtuousQueen on 27 March 2021 about Cash App.

Cash app stated that they cancelled my transactions for protection and that my money was refunded and i have not received any of my money. Read more

Comments: 0
Rating:

Scam

Complaint from Jasssz913 on 26 March 2021 about Cash App.

I was completely scammed out of my money and cash app can see that the cash tag name is a scam and they refuse to resolve it. They can see I’ve requested a refund and they aren’t helping. I’ve filed... Read more

Comments: 0
Rating:

Funds not returned in closed account

Complaint from Cjcphila on 25 March 2021 about Cash App.

My account was closed with funds remaining and cashapp will not transfer to my bank account linked to the cashapp account. I completed the verification and still they refused. I offered to provide whatever documentation required. My funds is... Read more

Comments: 0
Rating:

Cashapp won’t return money sent to unknown person

Complaint from Sritanieves on 25 March 2021 about Cash App.

My cashapp shows 1000 dollar transaction sent to a tvillines and then another for 10 dollars to the same person I requested funds back and got blocked by individual I contacted cashapp and have had 4 diffferent reps email me... Read more

Comments: 0
Rating:

Bitch Give Me My Money

Complaint from BabyCakezz on 25 March 2021 about Cash App.

One day the app is working fine, the next its not. I recently created a new account because my old one was just acting weird. I wrote cash app and asked how to remove all of my info from the... Read more

Comments: 0
Rating:

Why use our complaint platform?

✅ 10 years experience in successful complaint resolution

✅ We will make sure that your complaint receives the attention it deserves📢

✅ Get help from our community, and help other people to make better choices

✅ 100% verified complaints from real people

How does Complain.biz work?