Cash App Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Cash App over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on May 12, 2024

Cash App complaint process

Do you have a dispute or had a bad customer experience with Cash App? Submit your Cash App complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Cash App.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Cash App complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Cash App?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Cash App complaints chart

We have received 37 complaints about Cash App over the last 12 months. The graph below shows a monthly breakdown.

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Cash App complaint statistics

Curious about Cash App's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!

2137
Total complaints
2134
Open Complaints
0
Complaints pending
3
Complaints resolved
1.1
/10 2137 ratings

Cash App reviews: (2137)

Authentic experiences shared by our community for your benefit.

CashApp Refusing to Transfer Stock Shares

Complaint from sugarkitty on 09 June 2021 about Cash App.

On May 5, 2021, I initiated a Transfer of Assets from my CasApp account to my Fidelity account. The transfer consisted of 520 shares of AMC stock. As of May 10, 2021, Fidelity had submitted my transfer request to CashApp,... Read more

Comments: 0
Rating:

Unauthorized Transaction Dispute

Complaint from TiffanieKendall on 06 June 2021 about Cash App.

I had my phone stolen back in February and had to get a new phone. I assumed that when I switched phones the old phone would lose access to my iCloud like it normally does. Well I found out that... Read more

Comments: 0
Rating:

Cash Transaction

Complaint from Phillugurl on 05 June 2021 about Cash App.

I sent my cousin $50 to his cash app. However, he never received it because he no longer has access to the phone his Cash App account was affiliated with. I tried to get a refund to send to his... Read more

Comments: 0
Rating:

Missing payment

Complaint from MORGSXXXXX on 05 June 2021 about Cash App.

I have deposited £40 from my cashapp - £MORGSXXXXX To a Yorkshire bank connected to my cashapp account and the funds have totally disappeared I’ve emailed cashapp and I’ve rang the bank ther is no payment trying to enter the... Read more

Comments: 0
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Refund

Complaint from Tjsafety76 on 05 June 2021 about Cash App.

I filed a complaint to get my money refunded to me because I made a mistake in sending funds and after Cash App review it was determined that I was not eligible for a refund. How am I not... Read more

Comments: 0
Rating:

scammed

Complaint from Natetronics on 04 June 2021 about Cash App.

I was scammed by $lizarowee who has an account with cash app the scammer was pretenting to be liza rowe, after talking to the real liza rowe she let me know she doesn't have a cash app account. I filed... Read more

Comments: 0
Rating:

They ripped me off of $35

Complaint from HERBMEUPBITCH on 03 June 2021 about Cash App.

A girl named HEMI and EDWARD KANG. RIPPED ME OFF! I BOUGHT ART WORK AND NEVER SHIPPED I WANT MY MONEY BACK YOU FUCKS! Read more

Comments: 0
Rating:

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