Our sentiment meter has detected that Cash App complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Cash App, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 28, 2024
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We have received 43 complaints about Cash App over the last 12 months. The graph below shows a monthly breakdown.
Curious about Cash App's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from tonyt on 01 June 2021 about Cash App.
I lost my phone and cant remember the email i used to sign up for Cash App. So i cant get the verification code to sign in. I gave Cash App all my info even told them the last few... Read more
Complaint from drowleyj on 31 May 2021 about Cash App.
I accidentally sent a payment to a cash app account that the recipient does not have access to. Cash app will not refund or help the recipient in recovering the funds at all. I think this is unfair and is... Read more
Complaint from Vannabella116 on 30 May 2021 about Cash App.
On May 7, 2021 I sent a payment of $135 to a merchant for a June membership for services that were supposed to be provided on June 1, 2021. However this merchant cancelled my appointment and told me that they... Read more
Complaint from Txgirl on 30 May 2021 about Cash App.
My identity got stolen have been going at this for a month now funds have been drained every time there has been money added I can’t get no one on the phone and have to wait for emails ....so I... Read more
Complaint from MFlizz on 29 May 2021 about Cash App.
Someone used my card in California. I emailed them. To investigate and get my money back. I got a response days later. Meanwhile. Whoever is still using my account. And I haven't even talked to anyone about what is... Read more
I am a recent victim of the Cash App scam. Someone claiming to work for cash app called my phone stating my account was frozen. They then directed me to download an app giving them access to my phone so... Read more
Complaint from BeckyH80611 on 29 May 2021 about Cash App.
it was April 29th 2021 Around noon when I got paid. Every payday I load my cash app from my personal bank and use that to fund my love of online gaming. Every so often I Do occasionally at... Read more
Complaint from bpg412 on 28 May 2021 about Cash App.
Phone got stolen got a new one been going back and forth with customer service for over a week trying recover my account because there is money on there... Today customer service finally calls me back was on the phone... Read more
Complaint from Tracy Taylor on 27 May 2021 about Cash App.
Spoke to representative Samuel concerning my cash app card being locked because my phone was master reset. He supposedly took care of it and my money would be available in 12 hours. That time passed and when I called the... Read more
Complaint from Batmandrew on 27 May 2021 about Cash App.
Someone hacked into my cash app and now I got charges that I didn't authorize. Read more
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