Cash App complaint: Accidental payment
Filed 31 May 2021 by Danielle
I accidentally sent a payment to a cash app account that the recipient does not have access to. Cash app will not refund or help the recipient in recovering the funds at all. I think this is unfair and is not okay to keep someone’s money that they accidentally sent to someone. I have tried to request a refund from the recipient but they do not have access to this account or the email associated with the account. I think it is unfair for cash app to withhold someone’s hard earned money during these hard times.
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