Hello, I paid someone through cash app for 49ers tickets and once I sent money, the person never sent over tickets. I contacted cash app and they actually said to request the money back from the person who scammed me.... Read more
Cash App complaints
Cash App Complaint Sentiment: Positive
While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Cash App over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 16, 2024
Cash App complaint process
Do you have a dispute or had a bad customer experience with Cash App? Submit your Cash App complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Cash App.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Cash App complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Cash App?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Cash App complaints chart
We have received 35 complaints about Cash App over the last 12 months. The graph below shows a monthly breakdown.
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Cash App complaint statistics
Curious about Cash App's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!
2137
Total complaints
2134
Open Complaints
0
Complaints pending
3
Complaints resolved
1.1
2137 ratings
Cash App reviews: (2137)
Authentic experiences shared by our community for your benefit.
missing funds from ATM machine 100721, 5:03AM
Complaint from Cloudnine1 on 07 October 2021 about Cash App.
i tried calling, and leaving a message about a transaction that i made today 100721 about 5:03 this morning at a location at a ATM machine, i lost $80.00 dollars in that machine, i have a cash app card, I... Read more
There customer Service SUKZ
Complaint from Squ G on 03 October 2021 about Cash App.
There was money STOLEN from cash app UNAUTHORIZED more than once and I contacted cash app and opend a dispute cash app told me 10days I contact them before 10 business days business because I know from past experiences cash... Read more
Refusing to return my money 198.98
Complaint from Dmoney33211 on 01 October 2021 about Cash App.
I have been waiting a month for u all to return my 198.98 back to my cash app account. Bank of America has told me that they have already reversed the payment that was taking from my cash app account.... Read more
Won’t return moneu
Complaint from Ladyj696587 on 30 September 2021 about Cash App.
My phone is disconnected so when a friend offered to loan me the money she sent cash app before I could send her a pic of my new one she sent to one I’m Locked out of because I can’t get... Read more
Completely awful
Complaint from saddy22 on 28 September 2021 about Cash App.
I had two transactions made through cashapp that I did not approve of nor do I even know the people it was sent to ! The money was taken directly out of my bank account through my debit card that... Read more
I was originally supposed to receive a total of $2000 from a friend and they charged me a clearance fee of $100 so I paid it. and then they sent it to the wrong person so I had to continue... Read more
I'd like my refund
Complaint from Buffy.BrutiFuL on 27 September 2021 about Cash App.
I notified them in June that someone claimed to be from Amazon and told me they were going to charge my account $1500. Then they hung up. I contacted cash app and they did nothing, even when the... Read more
Unnecessary deleted account
Complaint from Mismarieb on 23 September 2021 about Cash App.
Accidentally deleted the app was forced to make a new account asked the contact support delete discount so I could go back used my locale get a message saying my number and my email has been on linked to my... Read more
STOLE MY SBA GRANT
Complaint from RIVER619ER on 23 September 2021 about Cash App.
So I lost my phone by the time I got a new one and signed in my cash app there were 10000 cashout to someone else bank and about 5000 in unauthorized charges Read more
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