While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Cash App over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 29, 2024
Do you have a dispute or had a bad customer experience with Cash App? Submit your Cash App complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 42 complaints about Cash App over the last 12 months. The graph below shows a monthly breakdown.
Curious about Cash App's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from divaincontrol on 16 September 2021 about Cash App.
I opened a Cash App account 2 weeks ago. They told me to submit the frontback of my license along with a selfie. I did what they asked. They sent me a message asking me to upload this information about... Read more
Complaint from Mr.Luell on 13 September 2021 about Cash App.
21 out of 45 of my payments cash app has either failed or cancelled. This is unacceptable. Read more
Complaint from jamieway1201@gmail.com on 11 September 2021 about Cash App.
Accidentally charges were reported as unauthorized on my account. It led to my husband's PayPal account being suspended and him being banned from the game the charges were reported on. We've spent thousands on this game. Cashapp took 4 days... Read more
Complaint from CgJG on 11 September 2021 about Cash App.
My money HAS BEEN GETTING STOLEN OUTTA MY CASH APP ACCOUNT FOR THE PAST 2MONTHS and I been OPEN A DISPUTE and nothing is happening CASH SUPPORT hasn't refund me money BACK every time I get a REPLY BACK CASH... Read more
More than several times I have had money come out of my account without ANY transaction to show for! I have disputed many, many times but no one ever get backs back to me or resolves the issue. I know... Read more
Complaint from deajahlashay on 08 September 2021 about Cash App.
I went to the gas station asked the clerk for 15.00 dollars on pump five, went to use my card the transaction didnt go through when i had 24.47 in the account, also cashapp charged me 100 as well, I... Read more
Complaint from Floyd Wells on 07 September 2021 about Cash App.
Cash App card and phone connected to account lost or stolen. Opened new Cash account and requested to have balance from old account transferred to new account through Cash App Support. Received email from Cash App Support stating that the... Read more
Complaint from bluprint2020 on 06 September 2021 about Cash App.
CASH APP DENIED ME A REFUND AFTER I WAS DEFRAUDED VIA THIS MERCHANT: merchant: $iamUnbreakableNe Dates 7221 $500 did not authorize. Don’t know this merchant AND police report was filed . My back has also investigated and given me several... Read more
Complaint from Jessica151720 on 04 September 2021 about Cash App.
So I sent money to recipient and I accidentally sent it to an old account where the person has no access to because they no longer have that number.so me and that person have been going back and forth with... Read more
Complaint from CorporateAmericaRcriminals on 03 September 2021 about Cash App.
Called cash app customer service due to my card deactivating while I was trying to take money out of ATM.After waiting an unacceptable amount of time for customer service, than them putting me on hold even longer, and had... Read more
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