Our sentiment meter has identified a 33% increase in complaints about Cash App over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Cash App's offerings.
Sentiment data last updated on April 16, 2024
Do you have a dispute or had a bad customer experience with Cash App? Submit your Cash App complaint through our platform to support its escalation, prompting their customer service to resolve it.
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Finally, we can turn your complaint into a professional Cash App complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 45 complaints about Cash App over the last 12 months. The graph below shows a monthly breakdown.
Curious about Cash App's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Horrez on 01 September 2021 about Cash App.
I was sent $82.16 from a loved on on cash app and I accidently pushed instant pay to an old debit card that is no longer open and hasn't been for years and it was declined yet in still cash... Read more
Complaint from Mommyteresa on 01 September 2021 about Cash App.
cash app took 2000 dollars from my account Read more
Complaint from RyMyst on 31 August 2021 about Cash App.
A friend sent me $100. Added Cash App and put in all relevant information. the $100 was put into an account in another state and NOT into the account i ed when signing up. Read more
Complaint from Day157 on 30 August 2021 about Cash App.
I’m missing $200 that’ I sent from chime to cash app then it appeared when I try to withdraw the money cash app they delfined it for my protection but now balance is not there Read more
Complaint from reeves.br on 30 August 2021 about Cash App.
a item was purchased with cash app using my card for 60$ and 40$ when I cancelled the order with the merchant and cancelled the card I didn't receive a refund for neither it's been 3weeks Read more
Complaint from Blackdaye11 on 27 August 2021 about Cash App.
I have two old account with money on it and keep give them my information and they keep saying miss information and sent it over and over again my old cash app is $blackdaye1 and $blackdaye my new cash... Read more
Complaint from Latina Queen on 27 August 2021 about Cash App.
They closed my account stating violation of their terms. All I did was receive money from my brother or kids and have sent money to my kids and spouse. How in the world did I violate their terms,... Read more
Complaint from Robbedbycashapp on 26 August 2021 about Cash App.
I had Bitcoin and Shopify and built up to 300 I needed the cash. I cashed out it went to a closed account I never got paid!’ Called never got anywhere Read more
Complaint from Schuyler Dillard on 23 August 2021 about Cash App.
I have had Microsoft and Xbox charge my Cash App card for over a year and a half. I filed numerous complaints to cash app. Microsoft advised me to contact the bank and have them stop payments. I didn't have... Read more
Complaint from alr24 on 19 August 2021 about Cash App.
I contacted Cash App Support on August 10th concerning charges I wanted to dispute. The recipient is refuse to give me a refund. Those transactions were on June 17th. Cash App Support claimed it was more than 60 days... Read more
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