Complaint: Old account balance transfer

on 07 September 2021 about Cash App in category Payment Providers

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My complaint:

Cash App card and phone connected to account lost or stolen. Opened new Cash account and requested to have balance from old account transferred to new account through Cash App Support. Received email from Cash App Support stating that the funds could no be transferred for security reasons.

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Justified complaint?

Suggested solution:

Just transfer the old account balance to my new account. I provided the necessary information:

My old account was $FloWel90

My new account is $popofnt

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