Cash App complaint: Old account balance transfer

Name: Old account balance transfer
Item: Cash App
Author: Floyd

Open 7 Sep 2021 429 views Payment Providers

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Filed 7 Sep 2021 by Floyd

Cash App card and phone connected to account lost or stolen. Opened new Cash account and requested to have balance from old account transferred to new account through Cash App Support. Received email from Cash App Support stating that the funds could no be transferred for security reasons.

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Case details

Status: Open
Company: Cash App
Filed: 7 Sep 2021
Desired resolution: Just transfer the old account balance to my new account. I provided the necessary information: My old account was $FloWel90 My new account is $popofnt
Problem: Old account balance transfer refused
About: payment app balance

Progress

Filed
Company notified
Company replied
Resolved

7 Sep 2021 Complaint filed and published
7 Sep 2021 Message from Bizzy: we notified Cash App about this complaint.

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