Cash App complaint: Won’t return moneu

My phone is disconnected so when a friend offered to loan me the money she sent cash app before I could send her a pic of my new one she sent to one I’m
Locked out of because I can’t get the code I called to see about getting the money transferred one is my name the other my married name I used the same credit card on both and she and I both have sent money to each other it was a 65.00 transaction that I sent screenshots of that she sent me letting me know she did it I also pulled up 2 transactions where we let each other bother money same cash app for her and everything yet no one can tell me how long her money will sit there since I can’t get it and she can’t ask for it to be refunded which is bull crap. I use it but I am deleting it cause they taking people money like I said I appreciate the security but when I have that much proof then my god if
Anything send it back to her she has kids and could use it I’m
Sure deleting both my accounts