Cash App Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Cash App over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on May 2, 2024

Cash App complaint process

Do you have a dispute or had a bad customer experience with Cash App? Submit your Cash App complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Cash App.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Cash App complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Cash App?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Cash App complaints chart

We have received 41 complaints about Cash App over the last 12 months. The graph below shows a monthly breakdown.

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Cash App complaint statistics

Curious about Cash App's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!

2137
Total complaints
2134
Open Complaints
0
Complaints pending
3
Complaints resolved
1.1
/10 2137 ratings

Cash App reviews: (2137)

Authentic experiences shared by our community for your benefit.

Wanghackingfirm

Complaint from Dana911 on 05 May 2020 about Cash App.

Wanted help finding daughter. He said he could, but everyday he wanted more money. Lost almost 600.00. I’m retired, 66 years old. Con job Read more

Comments: 0
Rating:

Refund Money

Complaint from Brandon Allen on 05 May 2020 about Cash App.

Money was sent but did not receive my product. Requested a refund but did not receive it. Read more

Comments: 0
Rating:

Money

Complaint from tashamaconattack on 05 May 2020 about Cash App.

I cashed app $400 on May 1st but on 55 at 3am my bank overdrawn my account in the amount of $400 which was taking out once already. It looks like i was charged twice for some reason when it... Read more

Comments: 0
Rating:

Stimulus Check Fraud

Complaint from Ricedale1 on 04 May 2020 about Cash App.

So back in 20172018 I used my cash app account to file my taxes, as soon as I got my refund in my cash app account they closed my account! So now it’s 2020 covid 19 is happening my... Read more

Comments: 0
Rating:

Payment canceld

Complaint from Rabiez on 04 May 2020 about Cash App.

Never received referral payment... supposedly it was canceled for my protection because it looked suspicious. But the sender was the cash app itself, so they are suspicious of themselves. Read more

Comments: 0
Rating:

Scammed

Complaint from T_vo on 03 May 2020 about Cash App.

I got scammed by a page on Instagram selling sneakers. They had highlights just for reviews so it did seem legit, but I was dumb and didn’t do enough research. They asked for all my info including email, address and... Read more

Comments: 0
Rating:

Scammed

Complaint from emtoro06 on 03 May 2020 about Cash App.

On Instagram, I got scammed by this person who was hacked into someone else account. When I wanted a refund it was decline. I was suppose to purchase a sweater. Read more

Comments: 0
Rating:

Missing payment

Complaint from Chesa Smith on 03 May 2020 about Cash App.

I was sent 25 dollars yesterday. But the money never made it to my account Read more

Comments: 0
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CAN'T CASH OUT

Complaint from Etta Jamison on 03 May 2020 about Cash App.

I HAVE $260 I CAN'T CASH OUT!!!!!!!!!!!!! THE MONEY HAS BEEN SENT FROM PEOPLE WHO CASH APP ME FREQUENTLY. I WAS WAS ABLE TO CASH OUT OTHER FUNDS. THE WEBSITE IS OF NO HELP. I HAVE DONE EVERYTHING... Read more

Comments: 0
Rating:

Pin

Complaint from Calebercoli on 02 May 2020 about Cash App.

I can not reset my pin I have forgotten my pin , it won’t let me with my email to reset. I just want my money , it won’t let me verify my email to even my email . I... Read more

Comments: 0
Rating:

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