While some customers may still be encountering a bad experience, our sentiment meter has detected a -33% decline in complaints about Cash App over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 19, 2024
Do you have a dispute or had a bad customer experience with Cash App? Submit your Cash App complaint through our platform to support its escalation, prompting their customer service to resolve it.
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Finally, we can turn your complaint into a professional Cash App complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 43 complaints about Cash App over the last 12 months. The graph below shows a monthly breakdown.
Curious about Cash App's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Travion Alderson on 02 May 2020 about Cash App.
My old cash app card and phone was stoling...im trying to use my new cash app...but friends and family can't find me on my new cash app...I can't find them...their names won't show up when I type their cash app... Read more
Complaint from Rochellecharise on 02 May 2020 about Cash App.
$beyondaprincesss Didn’t Authorize this payment and my account was scam activities and $FantasticFour30 is scam also. Read more
My stimulus was supposed To be deposited on April 30,2020. It has YET to be available on my cashapp card. I am EXTREMELY AGGRAVATED with this Situation. Read more
So to start with I don’t know if the person is a man or a women so I’m going to use “it”. One day I was scrolling through Instagram and I saw someone that is selling iPhones, I texted the... Read more
I was suppose to recieve 1000 dollars back in my account its not there i checked my account it isn't there Read more
Complaint from Fanny on 01 May 2020 about Cash App.
$pocono119 never received money but app shows accepted. There is no evidence that he actually received money. On my end I have receipt but there was no debit card on recipients account. Money should be refunded to... Read more
Complaint from RootsOdutola on 01 May 2020 about Cash App.
Good morning, I accidentally send $1000 to $CashMoneyDeskandes. It doesn’t provide me with the option to cancel a payment, only to request a refund. Is there any chance I can cancel this payment. I have already called my bank and... Read more
Complaint from Unknown I donot have an account on 01 May 2020 about Cash App.
In the last 6 months I have been a victim of a CashApp scam. I DO NOT have a CashApp Account. I am not receiving email notifications of transactions; therefore, someone is using my name and bank account information with... Read more
Complaint from Mandycarter on 01 May 2020 about Cash App.
Someone is using my name stealing money out of my account, I don’t have a account with cash appt, I have never used cash appt I need someone to contact me to see what I need to do please Read more
Complaint from unclechewie63 on 01 May 2020 about Cash App.
I have 6 charges from cash app. Today May 1, 2020. I don't have cash app or have not even use this app. The total of all the charges is $104.10. Read more
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