Cash App Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Cash App over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on May 6, 2024

Cash App complaint process

Do you have a dispute or had a bad customer experience with Cash App? Submit your Cash App complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Cash App.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Cash App complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Cash App?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Cash App complaints chart

We have received 38 complaints about Cash App over the last 12 months. The graph below shows a monthly breakdown.

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Cash App complaint statistics

Curious about Cash App's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!

2137
Total complaints
2134
Open Complaints
0
Complaints pending
3
Complaints resolved
1.1
/10 2137 ratings

Cash App reviews: (2137)

Authentic experiences shared by our community for your benefit.

fraudulent representative of cash app

Complaint from DajiaH25 on 19 July 2020 about Cash App.

i invested money into app in regards to expanding money since i bought stocks.A lady nane Jessica parker contacted me under tag name $javan244 in refuse to refund money back after i declined on proceeding.By this being my first time... Read more

Comments: 0
Rating:

I was told my cash app was locked

Complaint from Baby girl 1971 on 19 July 2020 about Cash App.

I was going to have my account verified and then I called because I changed my mind.they told me download technical support app.and when I did they told me get a card with 500$then I said no they hung up... Read more

Comments: 0
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Scammer took 80$ from me

Complaint from RichLogang05 on 19 July 2020 about Cash App.

Person said they would give me a service in turn for money 80$ in total.Person took my money and I’m in desperate need of it back Read more

Comments: 0
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Locked cash app

Complaint from Thorton4 on 19 July 2020 about Cash App.

I have gotten rent money from my 2 roommates sent thur cash app ! We were 2 months behind so it was a good amount. Next thing i know my account is locked! Read more

Comments: 0
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Locked cash app

Complaint from Thorton4 on 19 July 2020 about Cash App.

I have gotten rent money from my 2 roommates sent thur cash app ! We were 2 months behind so it was a good amount. Next thing i know my account is locked! Read more

Comments: 0
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Someone hacked my account

Complaint from Mssunshine_0731 on 19 July 2020 about Cash App.

Someone hacked my cash app account, I can’t log back in because they changed all the information. Took all my money I’m assuming. Read more

Comments: 0
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Fraud

Complaint from Valeriabusquets on 18 July 2020 about Cash App.

A transaction was made for two puppies to be purchased and deposit of $350 was to be sent to their cash app but once money was sent they refused to answer anymore calls or texts and when I requested the... Read more

Comments: 0
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Money refunded

Complaint from Keason on 18 July 2020 about Cash App.

So I signed up for a cash app business account. Another cash app user made me aware that I shouldn’t of been charged as much as I have to receive money. I emailed cash app and they stated due to... Read more

Comments: 0
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Unauthorized transfer of funds

Complaint from Dk64131 on 18 July 2020 about Cash App.

Two money transfers were made in my card on Today’s date July 18 2020 One payment for $220 to RJBinkc Ronald Blum; ONe payment for $400 to RJBinkc. Ronald Blum I believe my account is compromised.... Read more

Comments: 0
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My money

Complaint from Drewski on 18 July 2020 about Cash App.

I can’t get into my cashapp because the phone I had for it broke and it can’t send me a code to something else so I can get my money Read more

Comments: 0
Rating:

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