Fraudulent Transactions
Complaint from Denise White on 18 July 2020 about Cash App.
An unauthorized user took money from my account. How do I get my cash back? Read more
Cash App complaints
Cash App Complaint Sentiment: Neutral
Our sentiment meter has detected that Cash App complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Cash App, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 26, 2024
Cash App complaint process
Do you have a dispute or had a bad customer experience with Cash App? Submit your Cash App complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Cash App.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Cash App complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Cash App?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Cash App complaints chart
We have received 43 complaints about Cash App over the last 12 months. The graph below shows a monthly breakdown.
10
9
8
7
6
5
4
3
2
1
0
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr
Cash App complaint statistics
Curious about Cash App's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!
2137
Total complaints
2134
Open Complaints
0
Complaints pending
3
Complaints resolved
1.1
2137 ratings
Cash App reviews: (2137)
Authentic experiences shared by our community for your benefit.
Never heard back from cashapp
Complaint from Clennetteclark on 18 July 2020 about Cash App.
I was charge 49.99 for some company I never. Heard of I reported the charge and all y’all say is to get another card and my money still gone. How can someone charge my card with out my authorization and... Read more
$60 missing
Complaint from paylessmoney on 18 July 2020 about Cash App.
Cash App says my money from my friend sent to me Expired and he doesn’t have it and I don’t have it. I say Cash App has a misappropriation problem which to me should be reported to the FTC but... Read more
Missing money.
Complaint from Cutino354 on 18 July 2020 about Cash App.
Had two separat payments sent to ne that never showed up in my account. I am including the two receipts showing that the money was sent to me Read more
Scam Fraudulent
Complaint from Miriamvilla83 on 18 July 2020 about Cash App.
I got scammed with a fake email from pay pal . So I sold a phone for 800 on offer up but used pay pal instead for the payment .So the person supposedly sent me the 800 through pay pal... Read more
Was scammed out of my money and now can’t get refund
Complaint from ReeRee28 on 17 July 2020 about Cash App.
I was a viictim of a scam and cash app was going to refund me $3250 . But now I am getting run around from cash app saying it’s a problem on my end. Read more
Refund Not Recieved
Complaint from Foote on 17 July 2020 about Cash App.
I was scammed on cash app money was stolen from me I did not authorize, total amount being 3,000 dollars my phone was stolen I reached out to cash app on many occasions. But it’s hard to get in contact... Read more
CashApp Missing Payments
Complaint from ggwilldo on 17 July 2020 about Cash App.
So twice now, 2 different people sent money to me via cashapp, 2 times now the Money is just GONE! There is NO way to contact support. So sad. Thank God it wasn't a lot of money but damn it... Read more
Hacked my account
Complaint from Dutch on 17 July 2020 about Cash App.
Someone hacked my account took money and unconnected my email and phone number. I have no way to contact cash app. Every means to contact them requires me to go through app and sign in. Well I can’t because... Read more
someone hacked my cashapp and changed my pin so now i no longer have access and they took my card off file Read more
Why use our complaint platform?
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified complaints from real people
