Cash App Complaint Sentiment: Negative

Our sentiment meter has identified a 33% increase in complaints about Cash App over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Cash App's offerings.

Sentiment data last updated on March 29, 2024

Cash App complaint process

Do you have a dispute or had a bad customer experience with Cash App? Submit your Cash App complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Cash App.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Cash App complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Cash App?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Cash App complaints chart

We have received 51 complaints about Cash App over the last 12 months. The graph below shows a monthly breakdown.

10
9
8
7
6
5
4
3
2
1
0
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar

Cash App complaint statistics

Curious about Cash App's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!

2136
Total complaints
2133
Open Complaints
0
Complaints pending
3
Complaints resolved
1.1
/10 2136 ratings

Cash App reviews: (2136)

Authentic experiences shared by our community for your benefit.

Bitcoin seized for review

Complaint from 2Tired4Drama on 17 July 2020 about Cash App.

I was requested to pay for an item by sending $400 in BTC to a cash app users BTC wallet. Cash App would not sellme the Bitcoin through their app so I sent them from an external wallet. The BTC... Read more

Comments: 0
Rating:

Kept $100 of $180 that was sent to me

Complaint from Bellkaj on 16 July 2020 about Cash App.

My friend purchased 2 bikes from me. She paid me with CashApp. I received notification of $180 sent to me but when I opened CashApp it only shows $80. My friend indicated it is already deducted from her account. I... Read more

Comments: 0
Rating:

Fraudulent Vendor

Complaint from KittenFraud on 16 July 2020 about Cash App.

I went to a site called Angelic Siamese Kittens Home to buy a kitten. I spoke with the guy and he said it would be $400 for the kitten and $100 for shipping since they had a discount going on for... Read more

Comments: 0
Rating:

Stolen Funds

Complaint from Rbargainer227@yahoo.com on 16 July 2020 about Cash App.

This company allowed someone to hack into my account and not only still the funds I had on my cash account but also access my bank account. It was a total of $1, 023 dollars taken. This company will not... Read more

Comments: 0
Rating:

Cash app account closed unknowingly

Complaint from Brimoneyy on 16 July 2020 about Cash App.

I have my pay check on my cash app account and i go to use it and it says my account is closed I had used it earlier today but now I am not understanding what happened I have 1.6k... Read more

Comments: 0
Rating:

Bad language..

Complaint from Sharon Rivera on 15 July 2020 about Cash App.

I called to see if my husbands card had been mailed.. He had me go through my ohone doing different things and when he asked me for my debit card number and i ask why? He told me to suck... Read more

Comments: 0
Rating:

Cash app refuses to refund me my own money

Complaint from Jgeorge on 15 July 2020 about Cash App.

I sent a $40.00 payment to the wrong person. I have no way to contact that person to ask them to return the money. I called cash app and after a very long and frustrating conversation that was not getting... Read more

Comments: 0
Rating:

Money was taken by scammers

Complaint from Ronone69 on 15 July 2020 about Cash App.

I lost 260 dollars to the scam artist. There Cash App is $demelochop and $lashekadeans and kept asking for more money. It was supposed to be use for business and they never came through so I ask for a refund... Read more

Comments: 0
Rating:

Why use our complaint platform?

✅ 10 years experience in successful complaint resolution

✅ We will make sure that your complaint receives the attention it deserves📢

✅ Get help from our community, and help other people to make better choices

✅ 100% verified complaints from real people

How does Complain.biz work?