Cash App complaint: Hacked my account

Name: Hacked my account
Item: Cash App
Rating: 1
Author: Dutch

Open 17 Jul 2020 155 views Payment Providers

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Filed 17 Jul 2020 by Dutch

Someone hacked my account took money and unconnected my email and phone number. I have no way to contact cash app. Every means to contact them requires me to go through app and sign in. Well I can’t because phone and email have be unconnected. Same with going through website.

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Case details

Status: Open
Company: Cash App
Filed: 17 Jul 2020
Rating: 1/5
Desired resolution: There has to be another way to contact them, a email address that is not connected through the app. I can’t access my account to send a email for support. Would like contact info
Problem: Account hacked, money taken, contact details removed
About: app account

Progress

Filed
Company notified
Company replied
Resolved

17 Jul 2020 Complaint filed and published
17 Jul 2020 Message from Bizzy: we notified Cash App about this complaint.

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