While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Uber Eats over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 6, 2024
Do you have a dispute or had a bad customer experience with Uber Eats? Submit your Uber Eats complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Uber Eats.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Uber Eats complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 96 complaints about Uber Eats over the last 12 months. The graph below shows a monthly breakdown.
Curious about Uber Eats's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Uber Eats. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Uber Eats by calling 800-253-9377. For Uber Eats support through email, send your inquiry to merchants@uber.com. If you want to reach out to Uber Eats through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Authentic experiences shared by our community for your benefit.
Complaint from Jandrews on 17 July 2021 about Uber Eats.
I started driving for Uber Eats on a Friday afternoon and by Saturday evening they disabled my account with a claim that someone else was using my account which is a violation of their community guide lines. I had to... Read more
Complaint from Whites on 14 July 2021 about Uber Eats.
An order was placed on 110721. I noticed that I had 2 missed calls from a number I didn’t not know so instantly called back, however my call would not connect, I think headed to the app for further help and... Read more
Complaint from Fatima on 13 July 2021 about Uber Eats.
Food not delivered. when i received the message saying that the driver was to arrive hsortly i went outside the front of the building to meet the driver, who did not show. he then called me saying he was standing there to... Read more
Complaint from MarcFournier on 12 July 2021 about Uber Eats.
I was hacked and the person ordered from uber eats, but i cancelled my credit card in time for it not to be charged, but my uber account still has the fee and Uber wont cancel it. Read more
Complaint from Elizabeth 123 on 12 July 2021 about Uber Eats.
i placed an order for two rump steaks cigaretts fosters fries and tomatoes costing 26.00 i only received tomatoes and fries costing 11.53 i am fuming any one with any common sense would not place an order for two items... Read more
Complaint from Morne Britz on 11 July 2021 about Uber Eats.
Hi I paid the driver cash for our food R200. 00 incl tip, just to see that the money went off my account. I paid dubble for our food. Read more
Complaint from ayesha on 10 July 2021 about Uber Eats.
Did not get the 2L Pepsi as ordered Read more
Complaint from Tskee on 10 July 2021 about Uber Eats.
Hello, my meal came up to 37 dollars. After fees were added my meal was almost 60. I would like to know how this is okay(?) There are many reasons for a person to order takeout. Not everyone has the luxury... Read more
I placed an order but immediately tried to cancel it because there was no place to indicate that it was a gift. I tried everything -- website, phone calls, calling the vendor -- I was not able to get... Read more
Complaint from No clue on 07 July 2021 about Uber Eats.
I live in Fayetteville 3 miles from Freddys steak burger It took an hour to get my order from when placed. The man who delivered was super friendly, but told me my order was sent to Springdale location. Don’t bring me a hamburger... Read more
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified complaints from real people
