While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Uber Eats over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 26, 2024
Do you have a dispute or had a bad customer experience with Uber Eats? Submit your Uber Eats complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Uber Eats.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Uber Eats complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 100 complaints about Uber Eats over the last 12 months. The graph below shows a monthly breakdown.
Curious about Uber Eats's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Uber Eats. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Uber Eats by calling 800-253-9377. For Uber Eats support through email, send your inquiry to merchants@uber.com. If you want to reach out to Uber Eats through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Susan Jones on 04 July 2021 about Uber Eats.
Ordered KFC From High Street Doncaster, It went to Prince's Street (14 Prince's St, Doncaster DN1 2HJ, UK) Which isn't my address. I have a receipt with my Grandmas name on it (since it's her account) but wasn't my... Read more
Complaint from carlvolz on 30 June 2021 about Uber Eats.
I was over charged by Uber Eats on my pick up order at Chipotle, Broadcasting Square, Reading, PA. The receipt from Chipotle says $17.28 for my pick up order. I was charged $20.24 on the Uber Eats app.... Read more
Complaint from Frittmann93 on 27 June 2021 about Uber Eats.
My order has came so long, stone cold, and when i started to i realised the chicken is raw Read more
Idiot driver couldn't find me despite me doing everything in my power to assist. He INSTRUCTED ME to leave my 5th floor apartment and go in to the street when I am SELF ICOLATING and when I refused I saw... Read more
Complaint from brian dossey on 24 June 2021 about Uber Eats.
I want to order restaurant delivery....I have tried almost every. day without success.....you ask for telephone number witch I i give then you ask to key in code sent to this telephone number......WHERE IS THE CODE AND... Read more
Complaint from Snehal on 24 June 2021 about Uber Eats.
An order was given on 16th June 2021 morning. The delivery guy called me but I could not receive the call. When I called him after 10min he said he had cancelled the order and the order will not be... Read more
Complaint from aficio58 on 24 June 2021 about Uber Eats.
Uber did not refund all my Uber cash when support canceled my order. Read more
Complaint from Saad on 23 June 2021 about Uber Eats.
I placed order over app. When I reached there to pick my order they said they gave to someone else. What is this, so pissed off...What abbot my order an d food is this spam ? so confused .owner get so angry and... Read more
Complaint from Dlig on 19 June 2021 about Uber Eats.
It got to the point where every time I ordered from uber eats I was the 2nd delivery of a double delivery. Food took forever to arrive and was always cold. Even when I was much closer to the... Read more
Complaint from Donna W on 19 June 2021 about Uber Eats.
I ordered through Uber eats from cremation de la creme last night ordered the desserts at 8.45pm didn’t get her till 10.30pm I rang the restaurant several times to find out where my food was to be told it’s on... Read more
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