While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Uber Eats over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 16, 2024
Do you have a dispute or had a bad customer experience with Uber Eats? Submit your Uber Eats complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Uber Eats.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Uber Eats complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 95 complaints about Uber Eats over the last 12 months. The graph below shows a monthly breakdown.
Curious about Uber Eats's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Uber Eats. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Uber Eats by calling 800-253-9377. For Uber Eats support through email, send your inquiry to merchants@uber.com. If you want to reach out to Uber Eats through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Authentic experiences shared by our community for your benefit.
Complaint from Lozmills7881 on 07 May 2022 about Uber Eats.
I placed an order for 2 kebab meals I there was an option for mayo or sauce on them I didnt tick the box yet both meals were covered we don't like hence why not ordered. I tried calling to... Read more
Complaint from AllieWolf on 06 May 2022 about Uber Eats.
Drinks were not up to standard. Ordered three drinks which tasted like washing up liquid. Complained and was told they wouldn't do anything about it but let the restaurant know. No refund. I had to go to my bank to... Read more
Complaint from artin on 06 May 2022 about Uber Eats.
Someone used my credit card details to make a purchase. Why do you not verify the authorand why isn't there a receipt no, registration on transactions fraudulently abused or obtained. I have never used Uber for anything in my life My phone no.... Read more
Complaint from Diane Fresso on 05 May 2022 about Uber Eats.
I tried to cancel my order but could not do it I messaged the driver to cancel the order he said ok. The driver still delivered my order after I stated to cancel it Read more
Complaint from Violet 94 on 03 May 2022 about Uber Eats.
Ordered macdonalds through uber eats on 3.05.2022 and it never got delivered , was delivered to the wrong adress , I would like to raise a complaint and get a full refund of £20.40 , my name is Violeta Kazakova,... Read more
Complaint from Rosewilliam254 on 03 May 2022 about Uber Eats.
I've tried for the last week to update my payment information so I can get paid and they do absolutely nothing to resolve the issue. It's the same old regurgitation of tell us your issue and the next available... Read more
Complaint from Elzanne on 03 May 2022 about Uber Eats.
We have ordered 5 x 2L Coke's on Saturday night, Driver was Adam, and we tracked him on the app. Once the clock start running, we tried to contact him, but he keep ignoring us. Total was R207.50 - he did... Read more
I ordered starbucks on ubereats when my driver got to the store she informed me that the store didn’t have a item I ordered so I just simply asked for a refund. While contacting ubereats about the situation they... Read more
Complaint from owlsnest on 01 May 2022 about Uber Eats.
Didn't open my gate or come to the door, just dropped bags over the gate and left! Then has the nerve to thank me for no tip!? Only 2 items out of eight delivered! Worst service I... Read more
Complaint from elaine mccabe on 01 May 2022 about Uber Eats.
driver done one other delivery on route not on route I live great park driver went to turves green first. food arrived cold drinks tipped upside down, just about got bag into kitchen spilt all over work surface and floor... Read more
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified reviews from real people
