While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Uber Eats over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 29, 2024
Do you have a dispute or had a bad customer experience with Uber Eats? Submit your Uber Eats complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Uber Eats.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Uber Eats complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 97 complaints about Uber Eats over the last 12 months. The graph below shows a monthly breakdown.
Curious about Uber Eats's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Uber Eats. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Uber Eats by calling 800-253-9377. For Uber Eats support through email, send your inquiry to merchants@uber.com. If you want to reach out to Uber Eats through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Sophieblundred on 17 May 2022 about Uber Eats.
There has been multiple orders that have come not to my dietary requirements, or in a bad way - each time I have tried my best to take photos to help with my complaints… but how do you take a... Read more
Complaint from DemiMcIver on 17 May 2022 about Uber Eats.
The driver called me shouting and swearing because he arrived at the wrong address and the people living at said address claimed it was there food. He then started swearing at them while on the phone to me. He arrived... Read more
Complaint from preciousf70 on 16 May 2022 about Uber Eats.
Under Prop 22, we are guaranteed 120% of minimum wage also paid an additional $0.30 per mile for a 14 day period. On May 3, 2022 I was paid for only 128.05 miles, which was incorrect. I added... Read more
Complaint from Sorwar on 15 May 2022 about Uber Eats.
I applied to Uber Eats to do food delivery. I filled in the correct details fully and accurately, it put me to a section where I was required to submit a PCO. With food delivery, I only need Hire and... Read more
Complaint from Pandamandawanda on 15 May 2022 about Uber Eats.
I'm not normally the type to complain over stuff like this. But I find it highly offensive when you've for multi billion dollar companies like yourselves notifying customers who will also be struggling at this time to buy food due... Read more
Complaint from Kittykatt on 13 May 2022 about Uber Eats.
Uber eats is blocking certain restaurants when you use a promo code because they don’t want you to get the discount and the good food Read more
Complaint from g.gehring@shef.ac.uk on 13 May 2022 about Uber Eats.
to Uber I am so angry with you Uber Eats. You gave me appalling service last Wednesday. I was sick and was not able to cook. I chose an Uber Eat meal and at 6:10 I thought I had paid for... Read more
Complaint from bobchisholm30@gmail.com on 12 May 2022 about Uber Eats.
driver never called me when he arrive at front door went down to check and someone stole my food worth $68.00 i will never order from Uber again Read more
Complaint from DERRAJ21 on 10 May 2022 about Uber Eats.
I baught uber money so I can order food to eat tonight and I have tried over and over to place my order but it sais oops, something went wrong... I have been struggling for the past 2 hours!!!! Read more
Complaint from KYGIBSON on 10 May 2022 about Uber Eats.
Uber Eats charge my card $29.05 and $21.80 on 572022 for an order that was not received. The orders were immediately canceled within seconds of making the orders because it would have gone to the incorrect address. No... Read more
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