Uber Eats complaint: Lack of customer service
Filed 6 May 2022 by Allie
Drinks were not up to standard. Ordered three drinks which tasted like washing up liquid. Complained and was told they wouldn’t do anything about it but let the restaurant know. No refund. I had to go to my bank to get the refund back. Now UberEats have been a 23.46 charge on my account and told me I cannot use them until I pay it. I have explicitly told them numerous times that I am not willing to pay for an order that was un drinkable and most probably would have made me ill if I had drunk the entire contents. They have told me to contact my bank about all this. But yet it is not the bank who is charging me for this. They have also now refused to talk about this complaint any longer. So its seems its pay up or shut up.
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