While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Uber Eats over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 10, 2024
Do you have a dispute or had a bad customer experience with Uber Eats? Submit your Uber Eats complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Uber Eats.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Uber Eats complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 95 complaints about Uber Eats over the last 12 months. The graph below shows a monthly breakdown.
Curious about Uber Eats's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Uber Eats. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Uber Eats by calling 800-253-9377. For Uber Eats support through email, send your inquiry to merchants@uber.com. If you want to reach out to Uber Eats through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Unhappy UberEATS kid on 20 March 2023 about Uber Eats.
Ordered food from farmers boys. Was missing 3 piece fish dinner text UberEATS they said no refund on it. Call farmers boy they said that they had run out of the fish and had no way to inform UberEATS of... Read more
Complaint from December72 on 15 March 2023 about Uber Eats.
I complained about an order just being dumped outside my block of flats and ever since, the same driver, Douglas Aprecido, has accepted orders from me and then sat doing nothing for over 20 minutes before cancelling the collection. The... Read more
Complaint from Lincy on 15 March 2023 about Uber Eats.
I have ordered food through Uber Eats and due to the mistake in address,I have cancelled the order immediately (within 2 seconds)after making the order as the mentioned address was wrong. I was charged for this and did not receive... Read more
Complaint from trustin.chou on 28 February 2023 about Uber Eats.
An order was placed using my Uber Eats phone app on my phone with total of 47.69. I had Uber Eats Cash of 45 dollars. It failed to applied to the order, so I called the customer service afterwards. The... Read more
Complaint from 067ab on 22 February 2023 about Uber Eats.
Cold food rude driver threw food at me wrong order wrong address Read more
Complaint from Marl on 17 February 2023 about Uber Eats.
An uber eats driver tried to give us someone else's order, and when I said that it wasn't our order he argued with me that it was. Even after I showed him proof of my order, he still argued and... Read more
Complaint from Beverley 19708 on 11 February 2023 about Uber Eats.
I ordered groceries(iceland)from store, using ubereats they had a special deal, spend over £40, get £20 off total. It went through I paid £28.28 through zilch. Next morning Ubereats are trying to charge me £41.03, this transaction doesn't... Read more
Complaint from Aman Javaid on 11 February 2023 about Uber Eats.
I've given instructions to drivers a million times but they always fail to understand. I ask them not to ring the bell and call on number instead because of my father's health. I let it go many times before but... Read more
Complaint from MOALI80 on 06 February 2023 about Uber Eats.
Uber has taken money out off my account on the 31st January 2023, I didn't even order anything the amount which was taken out is £5.99. Read more
Complaint from Jdboss74 on 04 February 2023 about Uber Eats.
I ordered a large McDonald's order for a sleepover party with my grandbabies...$75 worth! The order was missing several items, including 2 entire meals...so 2 people went without any food! When I contacted Uber to complain about all... Read more
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