While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Uber Eats over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 27, 2024
Do you have a dispute or had a bad customer experience with Uber Eats? Submit your Uber Eats complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Uber Eats.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Uber Eats complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 98 complaints about Uber Eats over the last 12 months. The graph below shows a monthly breakdown.
Curious about Uber Eats's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Uber Eats. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Uber Eats by calling 800-253-9377. For Uber Eats support through email, send your inquiry to merchants@uber.com. If you want to reach out to Uber Eats through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Vfkatita on 03 February 2023 about Uber Eats.
I am a member of Uber one and placed an order with priority supposedly it was meant to be delivered in 10-15 miinutes and took 50 minutes. I tried to speak on the support chat and the agents were totally... Read more
Complaint from Annoyed customers on 02 February 2023 about Uber Eats.
Uber driver cancelled our order as they were sitting in our driveway. Contacted us to tell me to come downstairs, i advised i had a sick daughter (9months old) and I couldn’t come down can he please ring the buzzer... Read more
Complaint from Sammarie on 22 January 2023 about Uber Eats.
We placed an order on Uber Eats as my daughter wanted McDonald’s for her birthday! Unfortunately, we received someone else order and did not receive anything we asked for. The driver told Is to dispute and after doing so, customer service... Read more
Complaint from ABhdhdhsjs on 22 January 2023 about Uber Eats.
The Driver was 1 min away during delivery but never delivered. The tracking map was gone all of a sudden with no way to contact driver. On top of that I had struggle finding help for my order as it... Read more
Complaint from Adele cartman on 19 January 2023 about Uber Eats.
My food never arrived they said I would get a refund but didn't I haven't recived it so I rang up again and I'm not entitled to a refund even though its their fault Read more
Complaint from Rmundy806@gmail.com on 19 January 2023 about Uber Eats.
Recieved a $30 off of any new download of the app. The $30 promo code showed on my receipt until I was ask to add a tip for the driver. My final receipt mysteriously did not reflect the $30... Read more
Complaint from Touhami on 16 January 2023 about Uber Eats.
I order food through uber and the name of restaurant broster chicken the chicken 🐔 it's dry and the chips its cold we never eat it Read more
Complaint from Ayaan on 08 January 2023 about Uber Eats.
I am really tired with this app now fed up of ordering from last couple of days even order food with my own money complaint so many times to remove hold from my account I don’t understand this someone is... Read more
Complaint from Desi on 08 January 2023 about Uber Eats.
Have been lied to by Uber been 3 weeks sent everything they asked for still no account activated and nothing no call back nothing lost out slot of money Read more
Complaint from Lloydshere on 07 January 2023 about Uber Eats.
I ordered x2 sausage breakfast muffin meals, I specified I wanted NO EGG on either due to my wife having an egg allergy. They put “no round egg” on the sticker on both of the burgers, but aggressively smashed round... Read more
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