Uber Eats complaint: Order cancelled, refused refund
Filed 2 Feb 2023 by Alayna
Uber driver cancelled our order as they were sitting in our driveway. Contacted us to tell me to come downstairs, i advised i had a sick daughter (9months old) and I couldn’t come down can he please ring the buzzer and come upstairs (no other driver has an issue with this and i order uber as I couldn’t leave my unit) didn’t respond to my message and cancelled our order and drove off with the food. Contacted uber and they are refusing to refund our order.
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