Uber Eats complaint: Refund not refund
Filed 15 Mar 2023 by Lincy
I have ordered food through Uber Eats and due to the mistake in address,I have cancelled the order immediately (within 2 seconds)after making the order as the mentioned address was wrong. I was charged for this and did not receive any refund, which is totally unfair. I also made the same order at next moment and was charged more for it. the reason mentioned for no refund is that the restaurant started to prepare the order. but it is not acceptable as I cancelled the order within seconds (2Seconds)and how could they start preparing. I expect to get a refund in this situation.
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