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Uber Eats complaint: Failed to apply Uber Cash and forced me to pay on their mistake

Open 132 views Fast Food / Delivery

Filed 28 Feb 2023 by TRUSTIN

An order was placed using my Uber Eats phone app on my phone with total of 47.69. I had Uber Eats Cash of 45 dollars. It failed to applied to the order, so I called the customer service afterwards. The agent told me that he will switch to use Uber Eats cash first then charge the rest of amount to my credit card. Instead, he refunded 2,69 to the order and charged me for 45 dollars.

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