While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Uber Eats over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 5, 2024
Do you have a dispute or had a bad customer experience with Uber Eats? Submit your Uber Eats complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Uber Eats.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Uber Eats complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 96 complaints about Uber Eats over the last 12 months. The graph below shows a monthly breakdown.
Curious about Uber Eats's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Uber Eats. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Uber Eats by calling 800-253-9377. For Uber Eats support through email, send your inquiry to merchants@uber.com. If you want to reach out to Uber Eats through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from FormerUberEatsUser on 26 July 2023 about Uber Eats.
After placing an order using an in-app promo, they somehow remove the promo from the order. When you contact their support, they tell you the only way they can help is for you to take a picture of the... Read more
Complaint from Joanne gage on 26 July 2023 about Uber Eats.
Ordered from Uber eats my total bill was £32.73 1 meal 2 waffles received my order but didn’t receive the waffles tried to tell them and they sent me £6.60 refund in which I’m still £14 down for food... Read more
Complaint from Tiffany Lewis on 26 July 2023 about Uber Eats.
Placed a $200 seafood order driver picked it up and got half way here then it said, driver cancelled order due to spilled items, my seafood is always in a bag another bag and another bag then the outside shopping... Read more
I'm a frequent Uber eater/rider and I notice it's okay to spend my money you and it's okay for to add charges and make changes with our my permission which always shows after the fact. I have more then enough... Read more
Complaint from Shonda on 24 July 2023 about Uber Eats.
Order a salad no tomatoes I was allergic, soon as I opened the container 2 big tomatoes sitting there. And I ordered a calzone no ricotta cheese, cut it opened all ricotta. Brought it to Uber eats attention they said... Read more
Complaint from Gaby Lee on 14 July 2023 about Uber Eats.
The Whole Chicken was overcooked and very dry. The Greek salad was very watery . Arful experience. We always order from Toni's Pita but tonight they really let themselves down badly. Read more
Complaint from Clouise on 09 July 2023 about Uber Eats.
We ordered from McDonald’s we received our order on time that was great however the McMuffin was so greasy couldn’t really eat it the McMuffin was also missing an egg Then when we when onto the drink my partner found... Read more
Complaint from Jka on 09 July 2023 about Uber Eats.
The first incident the company allocated me a driver who accepted my order and then did something else over the course of 2 and a half hours, every time I sent a message asking where he was it was ignored,... Read more
I ordered food and it never came and it cost me $24 and they say it's not getting refund I want MY REFUND THATS THE SUOLUTION I WANT NOTHING ELES NO UBER EATS CREDIT JUST MY MONEY BACK IN MY... Read more
Complaint from Nabi on 30 June 2023 about Uber Eats.
Hi Dear, I placed an order with McDonald’s app which supposed to deliver by UberEats. I did not received my order and I have been on the line for ages, but they do not assist me and keep sending me to... Read more
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