While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Uber Eats over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 26, 2024
Do you have a dispute or had a bad customer experience with Uber Eats? Submit your Uber Eats complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Uber Eats.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Uber Eats complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 100 complaints about Uber Eats over the last 12 months. The graph below shows a monthly breakdown.
Curious about Uber Eats's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Uber Eats. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Uber Eats by calling 800-253-9377. For Uber Eats support through email, send your inquiry to merchants@uber.com. If you want to reach out to Uber Eats through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Authentic experiences shared by our community for your benefit.
Complaint from amehboob on 10 August 2023 about Uber Eats.
I ordered some food on Uber eat on 6 Aug 2023. The food was delivered to wrong address and when I requested refund they refused. Read more
Complaint from danlaurence on 10 August 2023 about Uber Eats.
Ordered an asda shop worth £40 (paid £30 with discount) and received the complete wrong order. Not one single item was mine nor would the total come anywhere near what I paid. Took uber 7 hours to come back and... Read more
Complaint from Ally123456 on 08 August 2023 about Uber Eats.
I ordered from Iceland and did not receive an item (it was missing from the order). I have been charged for it but did not receive it and Uber Eats don't believe I am entitled to a refund! How ridiculous.... Read more
I ordered food when the restaurant was still open, they charged me for it, and now I can’t even get my food because McDonald’s closed down even when they saw my order. This is bullshit and I can’t even get... Read more
Complaint from CLB250882 on 04 August 2023 about Uber Eats.
Placed an order using mcdelivery at 18.34, told was on way at 18.44 to arrive my 18.59. Order arrived at 19.21 depsite me living maximum 10 minutes away. Tried to call courier no answer. When he finally... Read more
Complaint from Ch00k on 02 August 2023 about Uber Eats.
Once again, we've used uber eats to get a nice dinner after a hard day. We paid $100 for food that was picked up at 6pm. And is still 25 minutes away because uber eats drivers pick up multiple orders... Read more
Complaint from joshdevenny on 29 July 2023 about Uber Eats.
my name is Josh I'm a uber eats driver and when I called Uber support because my phone messing up and taking a pitcher of my soon-to-be wife I called Uber support to get my account unblocked and... Read more
Complaint from NikiJ1994 on 29 July 2023 about Uber Eats.
I placed an order for Popeyes from Uber eats last night on July 28th 11:50 pm they told me my food would get here by 12:40 then they changed the time and said the delivery driver was on the way... Read more
Complaint from Secker1993 on 29 July 2023 about Uber Eats.
Made an order on Uber Eats. We received no food from the order and received someone else's order also Read more
Complaint from Mjhoster on 27 July 2023 about Uber Eats.
I ordered food, driver came and brought me a wrong meal. It was someone else's. Had no clue where mine was. I let chat help know I needed a refund they said can't help and closed.the chat. I called they... Read more
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified complaints from real people
