While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Uber Eats over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 26, 2024
Do you have a dispute or had a bad customer experience with Uber Eats? Submit your Uber Eats complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Uber Eats.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Uber Eats complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 100 complaints about Uber Eats over the last 12 months. The graph below shows a monthly breakdown.
Curious about Uber Eats's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Uber Eats. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Uber Eats by calling 800-253-9377. For Uber Eats support through email, send your inquiry to merchants@uber.com. If you want to reach out to Uber Eats through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Authentic experiences shared by our community for your benefit.
Complaint from Megan Mckaye on 03 September 2023 about Uber Eats.
I ordered some fish chips for my family Friday night (02/09/2023), paid £40.84 but never received my order and was in fact given someone else’s order! I tried ringing the driver straight away but the call didn’t go through... Read more
Complaint from Darius Cantos on 03 September 2023 about Uber Eats.
Hello! Firstly, I am highly expressing my disappointment to the Uber Eats ordering and delivering system especifically when orders are placed late night. This is already our third bad experience ordering food from Domino’s thru Uber. Last night’s experience was completely frustrating.... Read more
Complaint from RajT on 03 September 2023 about Uber Eats.
I placed an order with Uber eats and the delivery never happened. I tried to report it and there is no way to get help. How is it possible for a company to not provide options to contact them when... Read more
Complaint from Ldk19 on 01 September 2023 about Uber Eats.
I have placed many orders on Uber Eats and recently I have noticed that when an order has missing or wrong items and I dispute it with Uber Eats they tell me I am not entitled to a refund. How... Read more
Complaint from Kain baker on 26 August 2023 about Uber Eats.
They refunded the wrong card so I never got my refund and even after I showed them evidence that they refunded the wrong card they refused to correct it Read more
Complaint from Sassachic on 24 August 2023 about Uber Eats.
I have try to explain to them I filed dispute with my bank I was tryjng to order from one location it was freezing the app I had to keep restarting it I forgot I had a order in the... Read more
Complaint from sanchezlopez@optonline.net on 23 August 2023 about Uber Eats.
It seems that Uber Eats is pocketing money for delivery fees tips for deliveries that never get to customers. Ordered food that I waited almost an hour to received, which never arrived. After reaching out to them, they... Read more
Complaint from Liamf92 on 19 August 2023 about Uber Eats.
I placed an order for Chamber 36, Liverpool on 18/08/23. I received my order on time, however it was missing the side to one of the main items. This basically ruined the meal for myself and my partner. I called... Read more
Complaint from pinkcyberman1966 on 18 August 2023 about Uber Eats.
I ordered an £85 order from Five Guys this afternoon. My delivery driver did not deliver my order!! I tried to call him twice and both times he hung up on my! I called Five Guys and they said that he... Read more
Complaint from amberhawken21 on 18 August 2023 about Uber Eats.
I ordered KFC through Uber eats. I received a message saying my order had been collected and was on its way to me. I sent a message to the Uber driver explaining my doorbell does not work and asked him... Read more
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified complaints from real people
