Uber Eats complaint: Grocery order

Name: Grocery order
Item: Uber Eats
Rating: 1
Author: Aliya

Open 8 Aug 2023 113 views Fast Food / Delivery

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Filed 8 Aug 2023 by Aliya

I ordered from Iceland and did not receive an item (it was missing from the order). I have been charged for it but did not receive it and Uber Eats don’t believe I am entitled to a refund! How ridiculous. Really poor customer service. I would suggest cancelling an account with them and going with Deliveroo.

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Case details

Status: Open
Company: Uber Eats
Filed: 8 Aug 2023
Rating: 1/5
Desired resolution: Provide me a refund of the item.
Problem: Item missing, refund refused
About: grocery delivery

Progress

Filed
Company notified
Company replied
Resolved

8 Aug 2023 Complaint filed and published
8 Aug 2023 Message from Bizzy: we notified Uber Eats about this complaint.

See all 737 Uber Eats complaints

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