While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Uber Eats over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 17, 2024
Do you have a dispute or had a bad customer experience with Uber Eats? Submit your Uber Eats complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Uber Eats.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Uber Eats complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 95 complaints about Uber Eats over the last 12 months. The graph below shows a monthly breakdown.
Curious about Uber Eats's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Uber Eats. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Uber Eats by calling 800-253-9377. For Uber Eats support through email, send your inquiry to merchants@uber.com. If you want to reach out to Uber Eats through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Avesh on 12 August 2022 about Uber Eats.
Last night after finishing 12and half hour shift i ordered food from uber eats. When driver came to deliver he massaged me to come out and pick the food and I called back straight away and asked him to deliver... Read more
DRIVER WAS INCOMPETENT. Read more
Complaint from Caveman4518 on 11 August 2022 about Uber Eats.
Ordered food on 30th of July I live alone,took 2 payments out of my account this is theft plain and simple,rang up said they putting the money back still waiting Read more
Complaint from Bridgett Willingham on 11 August 2022 about Uber Eats.
I order from IHOP yesterday morning my order never arrived Uber eats send me a email talking about you had a lot of refunds of course my food never came again yesterday I order from church’s to have one piece... Read more
Complaint from Sibele B on 10 August 2022 about Uber Eats.
I tip the driver at my last order, one tip £3.12 and I made de second tip of £ 2.97. As i know the driver i asked him if he received both tips, and he didn't. he just got the £3.12... Read more
Complaint from asiaasjj on 07 August 2022 about Uber Eats.
I SO SICK OF UBER EATS KEEP TAKING MY MONEY WHEN MY ORDER DOESNT COME BACK RIGHT. WHO ORDER MCDONALDS DOESNT FUCK UP ? I PROVIDED THEM WITH PROOF SHOWING THEM THEM THEY GAVE ME A STALE BURGER WITH NO... Read more
Ordered McDonald’s came completely cold and soggy Read more
Complaint from Christine Devery on 04 August 2022 about Uber Eats.
Having ordered at 1.40pm I am now still waiting for my food which is now due to arrive at 2.40! What awful service I will never use Uber Eats again Read more
Complaint from anita jacobs on 03 August 2022 about Uber Eats.
Order placed. UBER east app showed that the driver is at the door. Nobody was at the door. I contacted the driver and she had a long story about order not collected and het GPS not working and... Read more
Complaint from Gabbs on 02 August 2022 about Uber Eats.
It’s a poor customer service that I’ve ordered 2 items ciroc and Fanta and only after I made an order I’ve been sent a notification that the shop is out of that vodka so I could not cancel my order... Read more
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