While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Uber Eats over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 2, 2024
Do you have a dispute or had a bad customer experience with Uber Eats? Submit your Uber Eats complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Uber Eats.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Uber Eats complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 97 complaints about Uber Eats over the last 12 months. The graph below shows a monthly breakdown.
Curious about Uber Eats's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Uber Eats. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Uber Eats by calling 800-253-9377. For Uber Eats support through email, send your inquiry to merchants@uber.com. If you want to reach out to Uber Eats through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from B10 on 30 August 2022 about Uber Eats.
Driver could not find my flat and I started to find him but then got a photo of the food left on a neighbours doorstep. I was there about 60 seconds later and no food and the occupants were out,... Read more
Complaint from ZeldaMayCry on 28 August 2022 about Uber Eats.
I am a single mum in a flat with 2 babies. Money was taken from my account (fraud) so I had nothing to feed my babies with. My friend kindly send groceries to my flat so I could feed my... Read more
Complaint from UberEatsDick on 27 August 2022 about Uber Eats.
Just too clarify this was my yesterdays order just trying to order some from Uber eats So firstly I order The Mexican food place , 20 mins go by , for the restaurant to ring me and tell me their... Read more
Complaint from A Luis on 26 August 2022 about Uber Eats.
This is third time we’ve had the Uber eats driver cancel our order just as it was due to be delivered. After waiting an hour for our order we get notification of cancellation. Not good enough! We are frustrated and... Read more
Complaint from klaus3331 on 26 August 2022 about Uber Eats.
I have five 40% OFF promo code in my account. I placed an order this afternoon which includes a Buy One Get one Free item. Before the checkout, the app clearly showed that both offers could be applied. (The restaurant... Read more
On the 5th of July 2022 i ordered zinger wings from uber eats KFC and they were R53, uber eats took more than what they were supposed to take from my bank account however the order did not come secondly... Read more
Complaint from kenquin22 on 24 August 2022 about Uber Eats.
I ordered food while i was at a resort with family and was told that no drivers were nearby to pick up the food. Instead, i was told by the restaurant to cancel the order which i did! But was... Read more
Complaint from JOHNK on 24 August 2022 about Uber Eats.
I placed an order with uber eats on 8/23/2022. The driver attempted to deliver my order to 12094 Blackheath Cir Orlando, FL. I received a call indicating i should call the driver, which I did. Her English was limited but I... Read more
Complaint from The winter Jedi on 22 August 2022 about Uber Eats.
I placed an order with uber eats who delivered to the wrong address. Now they wont refund me. Read more
Complaint from lucyrooneyx on 16 August 2022 about Uber Eats.
Driver was meant to deliver Mc Donalds order to Skelton Mill lodges (only one entrance). Driver phoned and said he arrived, we came out of the lodge to meet him. No driver there, he rang and explained he was at... Read more
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