Our sentiment meter has detected that Uber Eats complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Uber Eats, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 19, 2024
Do you have a dispute or had a bad customer experience with Uber Eats? Submit your Uber Eats complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 101 complaints about Uber Eats over the last 12 months. The graph below shows a monthly breakdown.
Curious about Uber Eats's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Uber Eats. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Uber Eats by calling 800-253-9377. For Uber Eats support through email, send your inquiry to merchants@uber.com. If you want to reach out to Uber Eats through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Gabrielle Ramsay on 12 September 2022 about Uber Eats.
Me and my partner ordered from monicas fish bar and i was enjoying my meal until i found a grey hair in my food, now me and my partner have dark hair and dont own any animals so we dont... Read more
Complaint from Tanya Serrao on 12 September 2022 about Uber Eats.
Good day, I have referred two friends - I have not received my promos yet, Also, I got a R50 voucher from DSTV - the voucher number does not work. This is very irritating. Read more
Complaint from Bobby robson on 10 September 2022 about Uber Eats.
So we ordered our kids a McDonald’s, the driver got assigned then next thing it’s assigning a new driver, 4 times this happened and it was about an hour later. I asked them to cancel it as we clearly weren’t... Read more
Complaint from Cynia on 09 September 2022 about Uber Eats.
I ordered food on the 08th of September 2022. Unfortunately I paid and never received the order. I ordered Spur takeaways that costed R1029. 30. The time of the order was around 8pm. The contact numbers of the driver is... Read more
Complaint from Marctheshark on 02 September 2022 about Uber Eats.
I ordered food and gave $4 tip at time of order. I never received order. I was refunded for food but I want full refund including tip. I never received my delivery. Shouldn’t have to pay tip for no delivery. Read more
Complaint from Oldrosey62 on 01 September 2022 about Uber Eats.
My Uber Eats app indicated that I had a $25 coupon. I clicked on it and ordered my meal but did not get the $25 coupon. Read more
Complaint from Mari2505 on 01 September 2022 about Uber Eats.
I have contacted Uber eats support and I'm getting nothing but automated message after automated message. I have tried to call both Uber eats numbers and I'm being cut off because apparently Uber eats is only dealing with ongoing orders.... Read more
Complaint from Ashlynn on 01 September 2022 about Uber Eats.
Good Day on Friday 26082022 i ordered food from uber eats, two Romans Pizza Pies and it never arrived, my money was taken from my account ,i tried getting the money back or reorder however nobody was willing to... Read more
Complaint from Kman94 on 31 August 2022 about Uber Eats.
Monday 29th august, I made an order through Uber eats to Taco Crunch. The order was accepted and payment taken. The screen changed to show that the order way in progress and I waited for the order. About 1 hour... Read more
Complaint from no received. on 31 August 2022 about Uber Eats.
Uber charged someone else's bill from my account. I was advised on 10 August that the matter was escalated and have not receive any correspondence since then. Uber does not even respond to any follow up messages that I have... Read more
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