Green Dot Bank Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Green Dot Bank over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on May 3, 2024

Green Dot Bank complaint process

Do you have a dispute or had a bad customer experience with Green Dot Bank? Submit your Green Dot Bank complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Green Dot Bank.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Green Dot Bank complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Green Dot Bank?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Green Dot Bank complaints chart

We have received 73 complaints about Green Dot Bank over the last 12 months. The graph below shows a monthly breakdown.

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Green Dot Bank complaint statistics

Curious about Green Dot Bank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!

1687
Total complaints
1682
Open Complaints
0
Complaints pending
5
Complaints resolved
1.1
/10 1687 ratings

Green Dot Bank reviews: (1687)

Authentic experiences shared by our community for your benefit.

Stimulus check on old account

Complaint from MirMir on 05 May 2020 about Green Dot Bank.

Even though i updated my info with the irs prior to them sending out the stimulus money, they still sent it to an old Greendot account that was lost in a move, and still addressed to my old address. I... Read more

Comments: 0
Rating:

SECURITY BLOCK

Complaint from Kabiggs65@Gmail.com on 05 May 2020 about Green Dot Bank.

I called the on the back of the card, GreenDot cashback, debit VISA the automated voice said to enter the 16 digit card number, after that enter my SSN, that's when the automated voice said i can't receive my '... Read more

Comments: 0
Rating:

Holding my money

Complaint from Sunshine69 on 05 May 2020 about Green Dot Bank.

I registered my greendot unlimited card and then deposited $300 on it. Then the next day when I tried to pulse money out it told me I had a security lock on my card. But when I called greendot after... Read more

Comments: 0
Rating:

intuit turbo tax card never received

Complaint from willogreed on 05 May 2020 about Green Dot Bank.

this is regarding the intuit turbo tax card that I've never received and I've called the turbo tax card customer service line everyday and for the last month and two weeks the automated system keeps saying they're making my turbo... Read more

Comments: 0
Rating:

Ref38112436

Complaint from angiemcgraw on 05 May 2020 about Green Dot Bank.

The card the MoneyPak card that I have purchased the guy said was no good and that I would have my check refund in three days well I waited 2 weeks called back she never got it resolved called back... Read more

Comments: 0
Rating:

Stimulus check

Complaint from Sharey1 on 04 May 2020 about Green Dot Bank.

04152020 The IRS deposited my stimulus check on a card that I had lost The balance was 1,700 I requested a new card sent all the documents Green dot required Greendot kept denying my claim I was in... Read more

Comments: 0
Rating:

New need card

Complaint from cayla29 on 04 May 2020 about Green Dot Bank.

I haven't used my card in a year I threw it away and I don't remember the phone number on the account. I verified my social security card and birthday so y are they trying to hold my stimulation money.... Read more

Comments: 0
Rating:

Stumluis check

Complaint from Mikey on 04 May 2020 about Green Dot Bank.

Where is my money from the date april 29 that my stimulus check was deposited into bank acct 0625 and I have not seen my money at all what is going on Read more

Comments: 0
Rating:

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