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Green Dot Bank complaint: Dispute refunded money closed account

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Filed 20 Oct 2021 by Anthony

I have had this green dot account since 2014. Never filed a dispute never did anything until back in May. Filed a dispute for charges on my Account for $3038. They denied my dispute three times. Finally I get a text message that my overdraft has been canceled so immediately I try to sign in and it tells me my account is blocked. They refunded me the dispute amount but now they tell me they have to mail me a check to the address that was on file and I no longer live there I’m in another state working living in the motel. They tell me they can’t overnight my money I can’t transfer the money out of the account to one of my linked accounts but they have to send it to the old address I can’t get my check there why can’t they overnight me a check to where I’m at I’m in Texas not North Carolina I’m working living in a motel I build powerlines I’m a lineman.
And if you’ve dealt with green dot they don’t do nothing but lie apologize and Lottie apologizing la apologizing lie and you never get the same story From their managers to the customer service reps to your supervisors everybody tells you something different

Green Dot Bank complaint: Dispute refunded money closed account
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