Green Dot Bank complaint: Froze my account because my direct deposit was too small
Filed 17 Jul 2023 by Michaelle
My account was locked after my deposit and tax refund. Customer service asked for my ID twice but denied it and disconnected the call. Now I have called back six times and My account is now closed, and they have decided they will not return my funds. Their policy allows them to close accounts anytime without notice. That’s fine because I no longer want to do business with them it’s the fact they refuse to return my funds that’s the issue. I have kids and responsibilities, and they can’t just take my hard earned money. Please resolve this immediately.
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