Filed 16 Jul 2023 by Christopher
Ok my tax refund went into a greendot account that was issued in the mail and last weekend I noticed there was 100 transactions on my account that all added up to $4,236.. and I didn’t make those transactions so I called the greendot bank customer service to inform. Them and dispute the 100 transactions I didn’t make from my account..they hear my dispute and sent me an email for me to sign documents and email it back and also they asked for verification which I also did..I have all my funds in the Account so I noticed after I hang up I try log in to app and it says account closed so I call to inform them and they told me my account under review and it’s been like a week now I need to pay my rent I need to have access to MY MONEY for survival..it’s been a week and I need to pay rent etc and my account says it closed but still shows my funds but I can’t access my funds in any way I been calling all week and I got nobody to take action and help me..I want my money from greendot ASAP if possible because I don’t want to bank with them anymore
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