Green Dot Bank complaint: Dispute Gone Wrong
Filed 25 Jan 2021 by Tristan
I was charged an exceeded amount for a subscription I signed for and unfortunately I had to dispute the amount to have it refunded. But again unfortunately it was backfired, having my Turbo Prepaid Card closed and my account access limited and the remaining balance to be locked and stolen. I was told that the amount is locked and can not be accessed which is a load of crap, and that the card and account can no longer be used. I was also told that the amount was supposed to be handled through the subscription company and if they were to dispute it themselves it would be resolved. But no answer as to why the account was closed in the first place. With no balance being sent to me as a check form.
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