Green Dot Bank complaint: Keeps your money, lies $7.95 monthly charge!

Name: Keeps your money, lies $7.95 monthly charge!
Item: Green Dot Bank
Author: KELLY

Open 16 Jan 2021 225 views Banks

Filed 16 Jan 2021 by KELLY

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Case details

Status: Open
Company: Green Dot Bank
Filed: 16 Jan 2021
Desired resolution: Return funds back onto my account. Don't just tell me when I call I will see the credit in a few days (that was 2 mths ago). Then the agent could not find half of my disputes in my transactions. So, I take that as the funds are back in my account, correct? Wrong, not a penny. So, where did my money go??? Then they emailed me stating the dispute of $135 is not going to be credited. Now, I never filed with 1 dispute, I filed several with different amounts. I emailed GreenDot back asking where did this come from they never responded).
Problem: Disputed fees never credited back
About: monthly account fee
At stake: $7.95
Dealing with it for: 60 days

16 Jan 2021 Complaint filed and published
16 Jan 2021 Message from Bizzy: we notified Green Dot Bank about this complaint.

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