My complaint:
My identity was actually stolen out of green dots personal account with Green Dot as well as funds was also stolen out of my account I have been having so much of a hard time receiving my refunds that was actually put on to my car they close my account shut it down and I do not have any access to the funds that was actually put back into my account they have been restating to me for months now that they have sent out two refund checks and I have yet to have got any funding I am trying to pursue a lawsuit on this behalf regarding this matter with Green Dot.
I’m seeking some type of resolution to resolve this matter
Suggested solution:
I requested Green Dot to send me a expedited check and within three business days I have they have failed to do that as well as to basically bring forth as a quickly resolution behind this I have requested over and over again regarding to get this situation resolve quickly by sending in a expedited refund check in the amount of the funds that was actually disregarded will actually was stolen out of my account I have literally spoke to numerous representatives and they have actually been very disrespectful rudely and unprofessionally in a professional manner I have actually asked them over and over again regarding to close out this situation quickly because it's actually distressing me and mentally and physically and I have asked these Green Dot to to give me closure regarding this and I have yet to actually found that