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Green Dot Bank complaint: Closed acct

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Filed 31 Dec 2020 by Jennifer

I got a notification that my stimulus was going to deposit to my acct. I logged in only to find my acct had been closed without my knowledge. I got another text notification yesterday saying my card would be reactivated by 2AM CST. I tried calling several times. Emailing, messaging. Got hung up on 3 times and the chat was ended 3 times as well. Got another text tonight saying the text about reactivating my acct was not correct. Now my stimulus payment is in limbo and I have ZERO clue how to fix that. I should have been NOTIFIFIED of acct closure in a timely manner so I could update my info with the IRS.

Green Dot Bank complaint: Closed acct
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