My complaint:
To whom it may concern my names Jessica tatum,
Im writing because the irs release my refund to
Santa Barbara Tax Product .Santa Barbara Tax
group have been holding my refund. Said when
they tried to deposit my refund my bank code the
refund as fraudulent account and send it back to
Santa Barbara Tax group . That was on march 9
,2022 the check was 1st tried to be deposited.
When my bank notified me a deposit was madea
different name. I called my bank they fix the
misunderstanding. On March 11,2022 i have called
my tax company and my bank along with Santa
Barbara tax product group to the account
was mines. I have emailed in a void check that my
bank have emailed me to give Santa Barbara Tax
group to show the account belong to me. when I
call Santa Barbara tax group they give me lies after
lies. I have been waiting 2months for Santa
Barbara to release my funds back to the irs. Spoke with representative was told I was going to be
mailed out a check. have got no type of
understanding. The customer service
representative are very rude. Told me to stop
calling because the more I called the long I will have
to wait. All I’m trying to do is get my refund that I
work hard for . I don’t want to cause problem with
the company. But my next step if I don’t hear back
from Santa Barbara tax product group . Is to get the
IRS Criminal Investigation involved, then I’m call
FDIC file a complaint, I will be contacting Attorney
General office. I have keep a copy of this emailed
because I have note all my emailed I have sent this
company in cause I have to get a lawyer. All I’m
asking is for my funds to either be sent to my bank
where they suppose to went, or expedite my funds
back to the irs. Or I will gladly take a check.
Suggested solution:
I want my refund release to me
