Green Dot Bank complaint: Hacked account

Well on December 9th 2020 my account was hacked they took my money change the email address on my account in which I didn’t get any notification about do the green. After 3 days of being on the phone waiting for 2 and 12 to 3 hours at a time and not getting through when I do get through I asked them to change the email address on the account on my account because that’s not my email address and they won’t change it so they get all of the email notifications about what’s going on and I don’t get nothing will finally after 2 weeks they said I can have my money they refunded it back into the account but I can’t touch it but they can they can still take out money for maintenance fees and all that in the meantime they still get emails about what’s going on now I got ahold of him about a week ago now and they said that they would have closed my account out and reimburse me my money I said what about the money that I’ve earned in my my cash back out of that money to you never answered me about that now I don’t think it’s fair I think I should get that money too but they said there is send me a check the money haven’t got it yet and I can log on to my account all the desktop site but I cannot log into it from the mobile app site it tells me that my account is under investigation if you’re under investigation since December 7th about some around the 7th or 9th well they have not closed the account out because I still can log into it so that means that they can still get email notifications from GreenDot to know what’s going on and I don’t I’m really really ticked off and now that my account has been compromised my stimulus check didn’t come because of all this stuff also my unemployment has been messed up I have not received any payments for my unemployment for 4 weeks because of all this tonight at the total of five weeks that I haven’t got anything out of six when calling them and asking them to talk to a manager they just keep talking and they’re not resolving it I am so fed up with green. They are the worst bake other been with I’ve never been treated so bad I never treat like I like I’m stealing my own money. And that’s how they make me feel like I’m like I’m stealing my own money and then no to rack up the extra bonus money which is $120 still that’s money that I could use but I don’t get that I don’t know why they have not explained that I just want the money that they owe me plus my bonus money and since they’re not doing anything really I feel like I should sue them for four times the amount of what they owe me because of all this mental heartache that they are causing me to me I would question why somebody would change their email address and then send it to that email address messed up part about it is it that day that my money got taken I was at the store trying to find my nephew the birthday presents I couldn’t even buy him easy because all that money was gone when the lady told me that it was declined I was like what what do you mean if declined I just got $209 on there the cashier said no it only $0.10 will $0.10 what the heck thank God and I did think God for the people that were behind me in line had understood because they too were victims of Green dot hacking it also sucks that my internet and my rent argue and I have no way to pay them I am not a happy camper I’m very very pissed off