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Green Dot Bank complaint: Expedited card not received going on 7 days now

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Filed 17 Mar 2021 by Chris

I had to cancel my card because it was compromised, so they canceled it and said I would receive a new one in 3 business days per their expedited delivery service. It even states on the app it would be here on s certain date. Things get delayed all the time but once the 5th day passed I contacted them and they ed address, etc. The customer serv rep said it would arrive by FedEx no later than tomorrow. Well that day and the next has passed and I am still without a card and no other way to access my money. Their service dept just gives me the runaround as this terrorist bank holds my funds hostage. I just want to withdraw my funds and walk away from this institution. This is by far the worst bank anyone could ever pray they don’t have to use.

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